Working hours:

8:00 AM - 4:00 PM

FAQs

Home / Frequently Asked Questions
- What are the channels for submitting complaints?

Direct toll-free number for the unit: 080022303. Complaints handling unit: 0771000625. Email: complaints@Mifm.org.jo. Mailing address: P.O. Box 2439, Amman 11821, Jordan. Complaint box available at the general management building and company branches/offices using the approved complaint form. Personal visit to the general management building. General management: 065529019 – Fax number: 065528859. Website: www.mifm.org.jo. Company social media pages “The Model Islamic Microfinance Company”

Can I have two fundings at the same time?

Yes

What is the time required to obtain funding?

It ranges between 2-5 days, depending on the completion of document submission and funding terms

What are the official working hours?

From Sunday to Thursday, from 8:00 AM to 4:00 PM

What are the funding repayment periods?

Ranging from 6 months up to 48 months

What is the minimum and maximum limit for funding?

From 200 JOD to 15,000 JOD, according to the company’s terms, conditions, products, and funding feasibility study.

What are the payment methods for monthly installments?

You can pay your monthly installment through: Company branches / eFAWATEERcom service / E-wallets / Exchange shops / Banks

To which entity does The Model Islamic Microfinance Company belong?

The Model Islamic Microfinance Company is considered the investment arm of the King Hussein Foundation for Human Development.

Is there a down payment?

It depends on the type of funding required.

Is there funding for debt repayment and commitment to one entity?

There is no cash funding

What are the types of funding available?

There are fundings for limited-income individuals such as employees / retirees / daily wage workers. Funding for licensed project owners and startups, in addition to home-based projects

Is there car and scooter funding?

Yes, there is

What is the Murabaha rate?

It ranges between 0.5% and 1.84% monthly

What are the requirements and conditions for obtaining funding?

The applicant must be a Jordanian national and between 18-65 years old, depending on the product type (subject to the company’s terms and conditions)

What are the procedures for obtaining funding?

Contact the customer service center at: 065529019, visit your nearest branch, or submit an electronic application through our website

Is a government or private guarantor required?

Not required

Is The Model Islamic Microfinance Company licensed by the Central Bank?

Yes

Must the client and the guarantor take funding at the same time?

Depends on the transaction study and the type of funding.

What are the locations of your branches?

http://mif.bluerayjo.com/ar/branche

What are the required documents?

Personal identification / proof of income / guarantor according to the company’s terms and conditions

Is there cash funding?

There is none

Are fundings subject to Islamic Sharia law?

Yes